Lowaters chooses Passfield

Lowaters chooses Passfield

31st May 2009

Lowaters chooses Passfield

Lowaters Nursery based near Fareham in Hampshire are well known nationally by retailers for their Garden Beauty branding and famed for their extensive range of Hebes. Lowaters are true business innovators, embracing many initiatives which have honed their business practices and produced profitable business growth. Following a busy spring season in 2008 Charles Carr, Nursery Director and James Plant, Sales Director realised change needed to take place in Sales administration if they were to maintain their momentum.

As Charles Carr explains, “the combination of our unique range, great branding and excellent service has produced a steady increase in our market share. As a result our office system was beginning to creak under the strain and we needed to see a dramatic increase in admin efficiency. We have a clear vision of future market aims and it was obvious our existing software would not be up to the job.”

“We made the right decision” 

Sourcing and evaluating potential new software is difficult, as James Plant points out: “We’d heard some good things about Passfield and after a series of meetings with the Passfield team our list of needs were all ticked; however nothing replaces actual day-to-day operational use. I am pleased to report office time and costs have been cut so we made the right decision.”

Passfield was quickly installed in August. Data transfer from their existing system took place on a Thursday afternoon and Passfield was up and running on Monday morning. “Lowaters set up went very well,” reports Tim Lamb, Passfield’s Marketing & Business manager. “In the first two weeks we were talking to the Lowaters operators several times a day, dealing with queries and carrying out online training as needed but this level of intensity dropped after a fortnight. It was particularly pleasing to discover how quickly they embraced the system. Even now exploring Passfield  is a part of their quest to increasing everyday efficiencies.”

Lowaters will shortly be launching the E Availability list, a pioneering new feature developed by Passfield’s technical team. Weekly availability lists will be emailed to Lowater customers as customised spreadsheets, generated by Passfield. On receipt the customer will fill in quantities required, email it back where Passfield will directly load it as an order. Keying in time at Lowaters will be cut dramatically.

Passfield Blog

Autumn newsletter 2014 now online

Autumn newsletter 2014 now online

22nd October 2014

Our latest newsletter is now online - you can download it here. In it you can read about our latest addition to the Passfield...
read more

Praise for Passfield from Australia

Praise for Passfield from Australia

10th September 2014

We've received some great feedback from Australian client Ellenby Tree Farm we thought you might like to see. The largest...
read more

What's Passfield been up to this summer?

What's Passfield been up to this summer?

28th August 2014

It has been a busy few months for the nursery industry - and for us, too. So, before we head off to the Four Oaks show next week...
read more

Come and see us at Four Oaks!

Come and see us at Four Oaks!

17th June 2014

Are you going to Four Oaks this year? If so, come and see us - we'll be there on stand E170, showcasing the latest version...
read more

A fresh opportunity for growers

A fresh opportunity for growers

3rd June 2014

Neville Stein posted an interesting blog  last week on HortWeek, looking at the recent indications that multiple retailers...
read more

We're back on the blog - with lots to share

We're back on the blog - with lots to share

19th March 2014

A few months of intense activity means we’ve been a bit quiet on the blog lately. But we’ve lots to share: besides...
read more

McGrane online ordering system integrates with Passfield

McGrane online ordering system integrates with Passfield

12th August 2013

Bedding plant nursery McGrane's online ordering system is now fully integrated with Passfield. Clients benefit from regular...
read more

Loading

Stay informed

Subscribe to our e-mailing list to receive news on special offers, system updates and more.

We'll never share your email address with any third parties - and you can unsubscribe at any time.

Latest Downloads

Summer Newsletter 2011

Summer Newsletter 2010

Summer Newsletter 2009

Summer Newsletter 2008